Information security policy

Collecting customers' personal information is for the purpose of serving management and record keeping during and after the customer uses our purchasing service. MENITEMS commits not to exchange customer information with third parties, all customer information is completely confidential.

II. SCOPE OF INFORMATION USE

Personal information collected will be used by MENITEMS for internal circulation within the company and for one or all of the following purposes:

- Register service for customers

- Set service usage schedules for customers

- Support customers before - during - after using the service

- Send promotional information, information about upcoming events or recruitment information if you sign up to receive email notifications.

- In addition, we will use the information you provide to support customer account management; Confirm and carry out financial transactions related to your online payments.

III. INFORMATION STORAGE PERIOD

For personal information, MENITEMS only deletes this data if the customer requests it. If the customer requests, please contact HOTLINE: 0938429430

IV. ADDRESS OF THE INFORMATION COLLECTION AND MANAGEMENT UNIT

MENITEMS currently has facilities:
- Address: 121 Quoc Huong, Thao Dien Ward, Thu Duc City, Ho Chi Minh City

Support phone number: 0975.540.470
Mail: media@menitems.vn
Hotline: 0975.540.470

V. MEANS AND TOOLS FOR USERS TO ACCESS AND CORRECT THEIR PERSONAL DATA.

Customer personal information is collected via email, facebook, zalo, contact to order products or services and send it to our email box ( media@menitems.vn ) or contact phone number to schedule service. Call 0975.540.470
You can contact the email address and phone number above to request MENITEMS to edit your personal data.

VI. COMMITMENT TO SECURITY OF CUSTOMER PERSONAL INFORMATION

At MENITEMS , protecting your personal information is very important, you are assured that the information provided to us will be kept confidential. MENITEMS commits not to share, sell or rent your personal information to anyone else. MENITEMS commits to only using your information in the following cases:

- Improve service quality for customers

- Resolve disputes and complaints

- When required by law enforcement.

MENITEMS understands that your right to protect personal information is also our responsibility, so in case of any questions or suggestions related to MENITEMS 's privacy policy, please contact us. via hotline ( 0975.540.470 ) or email: ( media@menitems.vn )

VII. MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS RELATED TO CUSTOMER INFORMATION

When discovering that their personal information is being used for the wrong purpose or scope, customers send a complaint email to media@menitems.vn or call 09 75.540.470 to complain and provide evidence. related to the case to the Board of Management. The Management Board commits to respond immediately or at the latest within 24 (twenty-four) working hours from the time of receiving the complaint.