Exchange/return policy

Born with the desire to bring customers the best shopping experience, Menitems products when sent to customers are always guaranteed to be new, high quality, consistent with the description and images above

I. EXCHANGE CONDITIONS

Menitems accepts product returns/exchanges with the following regulations:

• Time to exchange goods is within 30 days from the date of receipt.
• Time is calculated from the time of invoice issuance.
• Unused product, more than 70%
• The product selected for exchange must have a value higher than or equal to the exchanged product.
• No refunds will be given in case the product selected for exchange is of lower value than the exchanged product.

II. EXCHANGE CASES

On Menitems side

Free exchange for customers shopping at Menitems in the following cases:

• Product is defective from the manufacturer
• Wrong delivery, wrong product
• Damaged during transportation